Medical disclaimer

What CareLens is

CareLens is an AI-powered health-information tool. You can submit a photo and receive plain-language, general information about visible skin, hair and everyday wellness topics, along with general care habits many people find useful. Its purpose is to help you understand information more clearly and to prepare better questions for a conversation with a qualified healthcare professional.

What CareLens is not

• It is not a doctor, dermatologist, trichologist, dietitian, or medical provider.
• It does not diagnose, treat, cure or prevent any medical condition, and it cannot rule a condition out.
• It is not a medical device and has not been reviewed or approved by any medical regulator.
• It does not prescribe medicines and does not promote prescription drugs.
• It is not a substitute for professional medical advice, diagnosis, or treatment, and nothing it produces should delay you from seeking care.

Limits of AI-generated information

CareLens reads a single photo and any details you type. It cannot see your medical history, medications, allergies, lab results, or anything under the skin. AI models can be confidently wrong, can miss things that matter, and can produce information that does not fit your situation. Always sanity-check anything you read here with a professional before acting on it, and stop using any product that irritates you.

Products and ingredients we mention

Any product or ingredient named by CareLens is a general, educational example — not a prescription, endorsement, or recommendation for your specific circumstances. We take no affiliate commissions. Patch-test new products, follow the manufacturer's instructions, and ask a pharmacist or clinician before combining anything with a medicine you already take.

When to see a professional instead

Please speak to a qualified healthcare professional about a mole or spot that is changing, a rash that spreads or does not settle, sudden or patchy hair loss, a wound that will not heal, anything painful, bleeding or infected, symptoms alongside fever or weight loss, or any concern during pregnancy or while breastfeeding. If you think you may be having a medical emergency, contact your local emergency number or go to the nearest emergency department immediately — do not use CareLens.

Emergencies: dial your local emergency number (for example 112 in India and the EU, 911 in the US, 999 in the UK).

Your responsibility

You decide what to do with the information CareLens gives you, and you do so at your own risk. To the maximum extent permitted by law, CareLens accepts no liability for decisions made in reliance on its output. See our Terms of Service and Privacy Policy.

Questions

Email hello@carelensai.app or use our Contact page. If you believe something CareLens said was unsafe or misleading, please tell us — we read every report.